FAQ

FlexPay Loan is an instant credit app that offers personal loans upto Rs. 3 Lakhs to salaried individuals. It is an unsecured instalment loan product. Hence, collateral is not required.

Register with us to become a verified user. Once the entire loan application process is complete and the loan is approved, you have your loan disbursed to your bank account instantly. Just download our application and get started.

You will require:
  • Identity Proof
  • PAN Card
  • Address Proof
  • Bank Statements
  • Payslips

No. Only salaried individuals with a minimum salary of INR 8,000 can apply for a personal loan.

You must be an Indian citizen with a minimum of 18 years of age to be eligible for personal loan.

A personal loan is approved almost instantly.

You can borrow upto INR 3,00,000.

The loan tenure is up to 12 months.

No, you don't have to provide any security or collateral to get approved for a personal loan from us.

No, there is no penalty charged for prepayment of your loan. You are always welcome to do that.

There are no restrictions on how you make use of your personal loan amount. However, personal loan is normally used to mitigate short term financial stress or for emergency needs.

Net Banking Verification is a process used by banks, lenders and other financial institutions to verify the financial status of a potential customer. While applying for a personal loan, you can choose the Net Banking Verification option instead of the 'Upload Your Documents' option.

Your application will be rejected straightaway if your profile doesn't meet our eligibility criteria.

You will get the option to reset your password by clicking the link 'Forgot Your Password?'.

Our friendly and multilingual customer support team is always just a call or click away. You can call us on +91-40-4617-5151 or +91-40-4994-5151 through Monday to Saturday from 8 AM IST to 8 PM IST and on Sunday from 9 AM IST to 6 PM IST. You can also email us at [email protected] for any assistance.